Privacy policy

This policy explains how Moon & Milk Dolls will collect, use, and protect your information. Moon & Milk Dolls is owned and operated by Aya Wildsong in the UK.

  1. What I Collect
    I may collect and store the following personal information:

    – Your name and email (if you contact me)
    – Your shipping address (if you place an order)
    – Your payment info (processed securely via platforms like PayPal or Stripe — I don’t see full card details)
    – Basic browsing data (through optional cookies or analytics tools)


  2. How I Use It
    Your information is used to:

    – Process and deliver your orders
    – Respond to messages or enquiries
    – Keep basic records for tax and business purposes
    – Improve the website and content

    I never sell or trade your personal data.


  3. How It’s Stored
    I use secure, GDPR-compliant platforms to manage any personal data.

    – Emails are stored in a password-protected inbox
    – Email subscribers are stored via MailerLite (for future opt-ins)
    – Orders are managed through platforms like WooCommerce, Etsy, PayPal, or Stripe
    – Order data is retained for up to 6 years in line with UK tax laws


  4. Sharing Your Information
    Your data may be shared with:

    – Delivery companies (e.g., Royal Mail)
    – Payment processors (e.g., PayPal, Stripe)
    – HMRC or legal authorities if required by law


  5. Cookies
    This website may use cookies to improve browsing or collect anonymous visitor data.
    If I add email sign-ups or analytics in the future, a cookie notice will be shown. You can manage cookies in your browser settings.


  6. Your Rights
    Under UK GDPR, you have the right to:

    – Ask for it to be corrected or deleted
    – Withdraw consent
    – Lodge a complaint with the Information Commissioner’s Office (ICO)
    – Request a copy of your data


Contact
Aya Wildsong
Moon & Milk Dolls
Office 13125
182–184 High Street North
East Ham
London
E6 2JA
United Kingdom

Email: hello@moonandmilkdolls.co.uk